Cookie Policy
This policy explains what cookies Dr2U uses and why, in line with the UK's Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
What cookies are
Cookies are small text files stored on your device when you visit a website. Some are essential for the site to work; others help us understand how it's used, and are only set if you agree to them.
The cookies we use
| Cookie | Purpose | Type | Expiry |
|---|---|---|---|
d2u_access / d2u_admin_access |
Keeps you signed in | Strictly necessary | Short-lived (session) |
d2u_refresh / d2u_admin_refresh |
Lets you stay signed in between visits without re-entering your password | Strictly necessary | Longer-lived |
d2u_cart |
Remembers what's in your basket before you sign in | Strictly necessary | 30 days |
d2u_consent |
Remembers your cookie preference so we don't ask again | Strictly necessary | 1 year |
| Analytics cookies | Help us understand how the site is used, so we can improve it | Optional — only set if you accept below | Varies by provider |
Strictly necessary cookies don't require your consent because the site can't function without them (you couldn't stay signed in or keep items in your basket otherwise). Analytics cookies are only ever set after you've actively accepted them via the cookie banner — if you reject or ignore it, none are set.
Managing your preference
You can change your choice at any time by clearing the d2u_consent cookie in your browser settings, which will show the consent banner again on your next visit.
Third-party cookies
If analytics is enabled, our analytics provider may set its own cookies to distinguish visitors — this only happens after you've consented, as described above. We don't use third-party advertising or tracking cookies.
